At Gava Naturals, we are committed to delivering our authentic homemade pickles safely and on time. Please read our Shipping Policy to understand how we process and deliver your orders.

Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festive seasons or high-demand periods, processing may take slightly longer.

Shipping Coverage

We currently ship across India.

If your location is serviceable by our delivery partners, your order will be delivered to your doorstep.

Estimated Delivery Time

Delivery timelines may vary depending on your location.

  • Metro Cities: 2–5 Business Days
  • Other Cities & Towns: 3–7 Business Days
  • Remote Areas: 5–10 Business Days

Please note that delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may also offer Free Shipping on selected orders, products, or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive:

  • Order Confirmation
  • Shipping Confirmation
  • Tracking Number
  • Courier Partner Details

You can use the tracking number to monitor your shipment until delivery.

Packaging

Every Gava Naturals product is carefully packed using food-grade, secure packaging to ensure freshness and prevent leakage or damage during transit.

We take every precaution to ensure your order reaches you in perfect condition.

Delivery Attempts

Our courier partners will usually make 2–3 delivery attempts.

If the package cannot be delivered due to:

  • Incorrect address
  • Customer unavailable
  • Incorrect contact details

the order may be returned to us. Additional shipping charges may apply for reshipping.

Incorrect Shipping Information

Please ensure your shipping address, phone number, and email address are accurate before placing your order.

Gava Naturals is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with:

  • Do not accept the package if it is severely damaged.
  • Take clear photographs of the package.
  • Contact our customer support within 24 hours of delivery.

We will investigate the issue and provide an appropriate resolution.

Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Courier service delays
  • Government restrictions

We appreciate your patience in such situations.

International Shipping

Currently, Gava Naturals ships only within India.

International shipping services may be introduced in the future.

Contact Us

For any shipping-related questions or assistance, please contact us.